Terms & Conditions of pagcor casino

01Eligibility and Account Registration

To register and use the pagcor casino platform, you must meet all of the following requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age.
• You must be a resident of or physically located in the Philippines.
• You must not be under any legal disability or restriction that prevents you from entering into a binding agreement.
• You must not be a current or former employee of pagcor casino, or an immediate family member of such a person.
• You must not have had a previous account on the platform closed for breach of these Terms.

By completing the registration process, you confirm that all information you provide is accurate, current, and complete. Providing false information during registration may result in immediate account closure and forfeiture of any balance.

Identity Verification (KYC)

pagcor casino applies Know Your Customer (KYC) procedures to all accounts before processing the first withdrawal. You will be asked to provide a valid government-issued photo ID and proof of address. We reserve the right to request additional documentation at any time. Accounts that cannot be verified may have withdrawal access restricted until verification is completed.

02Account Responsibilities

Your account is personal to you. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

• Do not share your username, password, or OTP codes with any other person.
• Do not allow any other person to access or use your account.
• Notify us immediately if you suspect unauthorised access to your account.
• Keep your contact details — particularly your registered email and mobile number — current and accurate.

Each person is permitted only one registered account on the pagcor casino platform. If you have lost access to a previous account, contact our support team through the details provided on this website rather than creating a new registration.

03Deposits and Withdrawals

All financial transactions on pagcor casino are conducted in Philippine Peso (PHP). The platform supports deposits and withdrawals through Philippine online banking, bank transfers, and local e-wallets. Specific supported channels are displayed at the time of transaction.

Deposits

Funds deposited to your account are credited after confirmation from the payment channel. Minimum deposit amounts are displayed within the cashier section of your account. pagcor casino does not charge deposit fees, though your bank or e-wallet provider may apply their own charges.

Withdrawals

Withdrawals are processed to verified accounts only. Your identity must be verified through our KYC process before your first withdrawal can be approved. Withdrawal requests are subject to review and processing times may vary depending on the method selected and the volume of pending requests. You are responsible for ensuring that your nominated withdrawal details — GCash number, Maya account, or bank account information — are accurate. pagcor casino is not responsible for funds sent to incorrect details provided by the account holder.

pagcor casino reserves the right to request documentation confirming the source of funds for any account at any time, particularly for accounts with significant withdrawal volumes. This is a standard financial compliance measure.

04Gameplay and Betting Rules

All games and betting markets on pagcor casino are subject to the specific rules displayed within each game or betting interface. General gameplay conditions that apply platform-wide include the following:

• Bets placed and confirmed are final. Bets cannot be cancelled or amended once confirmed by the system.
• In the event of a technical fault during a live casino session, the round outcome is determined by the server record at the time of the fault. If the round cannot be determined, stakes will be refunded.
• Sports bets are settled according to the official result declared by the relevant sporting body. In-play bets are settled based on the score at the time the bet was confirmed.
• pagcor casino reserves the right to void any bet placed in error — for example, where odds were incorrectly published due to a technical error.
• Use of automated betting software, bots, or any system designed to manipulate outcomes is strictly prohibited and will result in immediate account closure.

Game results in the slots and casino sections use certified random number generation. Live casino results are determined by physical dealing and spinning conducted by live dealers in professional studios. All results are final once the round is concluded and displayed to the player.

05Bonuses and Promotional Offers

pagcor casino may offer bonuses, cashback, free spins, or other promotional benefits to registered players from time to time. All promotions are subject to specific terms at the time they are offered, which will be communicated through the platform.

General conditions that apply to all promotions unless otherwise stated include:

• Promotional offers are available to eligible account holders only. Eligibility criteria will be stated with each offer.
• Bonuses cannot be transferred between accounts or converted to cash without satisfying any applicable wagering or activity requirements.
• pagcor casino reserves the right to withdraw or modify any promotional offer at any time.
• Attempting to abuse promotional offers — including through multi-accounting, coordinated wagering, or exploiting technical errors — will result in account suspension and forfeiture of related bonuses and winnings.

No specific bonus percentages, amounts, wagering multipliers, or timelines are guaranteed on this page. Refer to the specific offer terms communicated to your account at the time of any promotion.

06Responsible Gaming

pagcor casino is committed to providing a platform where gaming remains an enjoyable leisure activity. We strongly encourage all players to approach gaming with a clear budget and defined time limits. Online gaming involves financial risk — never bet more than you are comfortable losing, and never use gaming as a means to recover losses.

The following responsible gaming tools are available to all account holders:

• Session time reminders and deposit limit controls accessible through your account settings.
• Voluntary self-exclusion, which prevents you from logging in to your account for a defined period.
• Account cooling-off periods that temporarily restrict betting activity.

If you feel that your gaming habits are becoming difficult to manage, we encourage you to reach out to our support team or visit the dedicated Responsible Gaming page for guidance and self-assessment tools.

07Privacy and Data

pagcor casino collects and processes personal information from registered players in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Personal information collected during registration and KYC verification is used for the purpose of operating your account, processing transactions, verifying identity, and complying with applicable legal requirements. Your data is not sold to third parties.

All data transmitted between your device and the platform is encrypted using SSL. Account access is protected by OTP verification. For full details on how your data is collected, stored, and used, refer to our Privacy Policy.

08Account Suspension and Termination

pagcor casino reserves the right to suspend or permanently close any account where there is reasonable evidence or suspicion of any of the following:

• Breach of any provision of these Terms and Conditions.
• Provision of false, incomplete, or misleading information during registration or verification.
• Operating multiple accounts.
• Use of automated systems, bots, or third-party software to gain an unfair advantage.
• Fraudulent activity, money laundering, or any other illegal conduct.
• Abusive, threatening, or offensive behaviour toward platform staff or other users.

Where an account is closed for breach of these Terms, any remaining balance may be subject to review before release. In cases of confirmed fraud or Terms violation, balances may be forfeited.

You may also close your account voluntarily at any time by contacting our support team. Any verified balance at the time of voluntary closure will be processed for withdrawal to your registered payout method, subject to standard KYC requirements.

09Limitation of Liability

pagcor casino provides the platform on an "as available" basis. While we make reasonable efforts to maintain uptime and service quality, we do not guarantee that the platform will be available at all times or free from interruptions.

To the maximum extent permitted by applicable law, pagcor casino is not liable for:

• Loss of funds resulting from player error, including incorrect withdrawal details submitted by the account holder.
• Losses arising from service interruptions, technical faults, or connectivity issues outside of our control.
• Any indirect, consequential, or incidental losses arising from use of the platform.

Nothing in these Terms excludes liability that cannot be excluded under applicable Philippine law. Our total liability to you in respect of any claim is limited to the balance held in your account at the time the claim arises.

10Amendments to These Terms

pagcor casino reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will be communicated by updating the "Last updated" date at the top of this page. We may also notify registered players of material changes through the platform or by email to your registered address.

Your continued use of the platform after any update to these Terms constitutes your acceptance of the revised version. If you do not agree with an update, you should stop using the platform and contact our support team to request account closure.

These Terms are governed by the laws applicable in the Philippines. Any disputes arising from your use of the platform that cannot be resolved informally will be subject to the jurisdiction of the appropriate Philippine courts.